Handle a maintenance request, photo-first
Every repair in Bilterm starts as a request and moves through a visible pipeline: Requested → Needs Review → Approved → (Declined). Photos first, paperwork later. Tips
Entries by office@bilterm.com
Read the rent ledger (who owes you money)
“Who owes me money?” The answer lives on the building’s Rent tab. Learn to read it and you’ll never guess again. Tips
Record rent payments and charges
Bilterm’s rent ledger is manual: you record each payment and each charge. That sounds old-fashioned, but it means the ledger always matches reality — no sync surprises, no duplicate transactions. Tips
Invite tenants to the tenant portal
The tenant portal gives each tenant a simplified space of their own: their rent ledger and payment history, the documents you’ve shared with them, and their signed lease. No password to forget — they sign in with a magic link. What the tenant sees Tips
Create a lease and link a tenant
A lease in Bilterm connects three things: a unit, a tenant, and the terms. Create it once and the rent ledger, the unit card, and the tenant record all pick it up. Tips
Add your first building and units
Everything in Bilterm hangs off the building-and-unit structure: leases attach to units, the rent ledger rolls up to the building, maintenance is filed per unit. Set this up first and the rest falls into place. Tips